Item: EX10012541
|Model: RCAT-120/50-WT
A nightmare The stainless steel work table I ordered (arrived on time, prepaid) was totally dented and scratched, the transport packaging was a joke for a 600 euro table. Of course, we reported this immediately and received an answer straight away, but... then the nightmare began: - It went back and forth for three weeks with around 20 emails - three different "clerks" were at work - countless calls from us all possible post offices and shipping companies (often on hold), from each of which we were always informed by email of the supposed collection with the date and processing numbers - we took three working days off for the collection that never took place - the finished package with the table (not exactly small) had to be delivered standing around in our living room - only in the last email did we receive a short apology for our inconvenience. The table was finally picked up three weeks later and we received our money back a week later. Terribly disappointed with what we experienced with Expondo, first of all with the product, then even more with your customer service. A sad experience and never again! Giulio
Based on 3 reviews
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A nightmare The stainless steel work table I ordered (arrived on time, prepaid) was totally dented and scratched, the transport packaging was a joke for a 600 euro table. Of course, we reported this immediately and received an answer straight away, but... then the nightmare began: - It went back and forth for three weeks with around 20 emails - three different "clerks" were at work - countless calls from us all possible post offices and shipping companies (often on hold), from each of which we were always informed by email of the supposed collection with the date and processing numbers - we took three working days off for the collection that never took place - the finished package with the table (not exactly small) had to be delivered standing around in our living room - only in the last email did we receive a short apology for our inconvenience. The table was finally picked up three weeks later and we received our money back a week later. Terribly disappointed with what we experienced with Expondo, first of all with the product, then even more with your customer service. A sad experience and never again! Giulio
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Very disappointed with the product: scratches very quickly. Not very sturdy. Assembly instructions without clear explanations Protective plastic difficult to remove and the glue remains which makes big marks. Avoiding solvents is worse!